Prime Plaza Suites Sanur – Bali

We stayed here for 5 nights at the end of our travels and it’s was a wonderful way to finish our trip. We have two small children and the hotel was a dream for them. They had so much fun in the pools/water slide & kids club. The kids club is really great, they do around 4 specific activities a day, from face painting to origami. The outdoor cinema was amazing. The staff were extremely friendly and helpful but not intrusive or pushy. The hotel restaurant also had a full gluten free menu which was amazing for us as one of us can’t eat wheat. We had problems with printing out our booking passes for our flight and the hotel reception staff helped us out. Just an overall great experience, thank you.

A rare time when a property exceeds expectations. The reality of the facilities, location and accommodation were even more superior than hoped. Enormous apartment. Quiet location (despite one side of the complex being on a main road). Complimentary water cooler in room. Exceptional kids zone, pool, staff and activities. A varied, fresh, daily breakfast. Real pride in the planted grounds, pool and shared areas - constantly maintained and cleaned. A manned access door from the back of the property ensures a short walk to local eateries, and also a main shopping/ dining street. A regular shuttle bus should you need it. Friendly, welcoming staff who make a point in remembering your family.

We loved everything. The staff were so friendly and everyone was so lovely with our daughter. The two pools were fantastic and a lovely temperature. There was an extensive gluten free menu so my husband (who is allergic to gluten) was able to have lots of choices for lunch and dinner, and there was gluten free toast and pancakes cooked for him on request every morning.

Had a great stay. Rooms were a decent size and all furnishings were very comfortable. The hotel facilities were clean and well supervised. The pools were lovely and the water slide was lots of fun. Breakfast was plentiful with plenty of choice.

Great service and facilities. We loved staying at Prime Plaza. Everyone was happy and whilst it was busy the first weekend, the service didn't change. It was great. The pool was clean - although the kids pool was clearer than the main pool! Slide was fun. Bar service fab along with happy hours. Food was great too. We had the breakfast a few days with their offers of buy 8 get 4 free, and other days we went out to local places (within a 10 min walk).